Customer Query: Disabled Popups

December 24, 2010 by CATPrep

A customer recently wrote us with the following: “I downloaded the software necessary for the simulated practice test demo, but it didn’t pop up in a different window.”

We responded by explaining that our practice test software does not need to popup in a new browser window in order to function. We do attempt to launch it in a new window for your convenience, but if the popup does not succeed due to your browser security settings or popup blockers, you will be presented with a page with a direct link to launch our practice test software.